Frequently Asked Questions
Everything you need to know about our home essentials and services.
What is the standard shipping timeframe for furniture items?
Standard shipping for small home decor items takes 3-5 business days. For larger furniture pieces, delivery typically takes 7-14 business days depending on your location and carrier availability.
Do you offer international shipping?
Currently, AROVA ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable unless they arrive damaged.
Are your materials sustainably sourced?
Yes, AROVA is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and eco-friendly manufacturing processes to ensure our products are as kind to the planet as they are to your home.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.